Intelligence in Full Circle.
360 AI isn't just an answering service. It's a fully integrated clinical front-desk engine that handles everything from first hello to confirmed appointment.
Intelligent Call Answering
Zero latency, human-like voice response that handles multiple calls simultaneously. Never put a patient on hold again.
Direct-to-Calendar Scheduling
Syncs with your PMS to read real-time availability and write appointments directly. No manual entry needed.
Advanced Patient Triage
Determines reason for visit, collects insurance details, and routes true clinical emergencies according to your specific rules.
Automated Patient Recall
Proactively reaches out to lapsed patients to fill hygiene gaps and ensure consistent follow-up care.
ROI Analytics Dashboard
Track every call, recording, and conversion. See exactly how much revenue the AI is adding to your bottom line.
HIPAA-Compliant Security
Enterprise-grade encryption for all patient data and call transcripts. Built from the ground up for healthcare privacy.
How the AI Actually Works.
Natural Language Processing
Our AI doesn't follow a rigid 'press 1' menu. It understands context, intent, and complex patient questions in plain English.
Custom Clinical Training
We train your AI on your specific services, provider preferences, and practice policies so it sounds like a senior staff member.
Seamless Handoff
When a call requires a human touch, the AI provides a full transcript and summary to your team for a perfect transition.
Patient
"Hi, do you have any openings for a cleaning this Friday?"
360 AI
"I can help with that! Looking at Friday, we have a 10:00 AM and a 2:30 PM available. Which works better for you?"
Patient
"Let's do 2:30 PM. Do you take Delta Dental?"
360 AI
"Yes, we are in-network with Delta Dental. I've secured that 2:30 PM slot for you. I'm sending a text now to confirm your details."
Operational Efficiency
Response Time
Weekly Coverage
Call Capture Rate